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KristineMarieArtistry

Certified & Professional Makeup Artist, Coastal, VA

F.A.Q

Do I have to make a deposit?

Yes - There is a 50% non-refundable retainer to schedule an appointment.

Appointments aren’t secure until an agreement is approved and the retainer is received.

*Now read this fast and then contact me to schedule*

What payment methods do you accept?

We accept credit cards via paypal & square, cash payments and checks for retainers.

We do not accept checks at the time of services.

*I also happily accept gratuities in the form of cash, gift cards, 5 star reviews and referrals*

Do you come to me or do I come to you?

The studio is an ideal choice for any session, but I do go on-location.

Travel fees apply for all locations more than 15 miles from the studio.

*Coming to me won’t save you 15% or more on car insurance but you don’t have to clean up first either*

What if I want to cancel or change my date?

If you need to cancel or reschedule, please contact me directly by phone as soon as possible.

Refunds or transferrable credits are not always guaranteed.

*Tip - don’t schedule until you’re sure to prevent a possible pickle*

What is your availability?

It’s typically 9a-5pm Monday through Saturday but I do my best to be flexible to accommodate everyone.

I do keep a busy schedule so advance planning is best.

*When in doubt, just ask me really nice and bribe me with scented candles*

My boyfriend doesn’t like or want me to wear makeup. Can I get a refund?

All retainer fees are non refundable due to loss of other potential appointments.

No refunds are given after services are provided.

*If you like and want makeup - Get a more supportive boyfriend*

Are you going to post a before and after photo of me?

It's generally understood that any photos taken during styling or subsequent photography session are permitted to be used in public marketing for the artist.

*But if you are a secret agent, boudoir client or need to hide from the government, I can refrain this once*

Do I have to tip?

No. You don't HAVE to tip but we certainly appreciate it when you do. Standard industry gratuity is about 20%,

* But hey - don't worry. We will still make you look and feel pretty if you don't 😉

Please contact me for a complete policy info sheet before scheduling.

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